About Us
The address of our website is: https://www.poolsbyhaas.com.

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser data, to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to Gravatar to see if you use the service. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible publicly next to your comment.

Media
If you upload images to the website, avoid uploading those that contain embedded location data (EXIF GPS). Visitors can download and extract location data from these images.

Cookies
When you leave a comment on the site, you may opt to save your name, email, and website in cookies. This is for your convenience, so you don’t have to fill in your details again when making another comment. These cookies last for one year.

If you have an account and access this site, a temporary cookie will be created to determine if your browser accepts cookies. It contains no personal data and will be discarded when you close your browser.

When you access your account on the site, we also create various cookies to save your account data and display preferences. Login cookies are kept for two days, and screen option cookies are kept for one year. If you select “Remember Me,” your access will be kept for two weeks. If you log out of your account, login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Media from Other Websites
Articles on this site may include embedded content, such as videos, images, articles, etc. Embedded content from other websites behaves exactly as if the visitor were visiting the other website.

These websites may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged into the site.

Data Collection
We collect the following personal data from customers: full name, address, CPF (tax identification number), information about the purchased pool, pool installation location, and installation date.

Purpose of Collection
We collect this data to provide a 90-day warranty and an extended warranty of 1 year for the gel coat and 15 years for the pool structure, upon registration through the form on our website.

Legal Basis for Data Processing
The processing of personal data is based on the user’s consent, provided when submitting the information through the form on our website.

Data Sharing
We do not share customers’ personal data with third parties or other platforms, except with the email provider used to receive the provided information.

Storage and Security
Personal data is stored in our email provider, which adopts appropriate security measures to protect the provided information.

User Rights
Users have the right to provide us with their personal data so that we can process it and provide the best customer support service. User rights include access, correction, and deletion of provided personal data.

Data Retention
Customers’ personal data will be retained for the duration of the warranty period for their product. After this period, the data will be deleted, unless there are legal or commercial obligations to keep it longer.

Privacy Policy Changes
Any changes to this privacy policy will be notified to customers by email. It is recommended to regularly review this policy to be aware of any updates.

Company Contact Information
Address: Natal, BR 304 Km 3.5 S/N, Distrito Industrial, Macaiba/RN | Brazil, Zip Code: 59280-000
Phone: +55 (84) 3643.7100
Email: sac@poolsbyhaas.com

With Whom We Share Your Data
If you request a password reset, your IP address will be included in the password reset email.

How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in moderation.

For users who register on our website, we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Site administrators can also see and edit this information.

What Rights You Have Over Your Data
If you have an account on this site or if you have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we remove any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

Where your data is sent
Guest comments may be flagged by an automatic spam detection service.”